topic The automotive voice on the phone is not recognizing my information. I need to speak with a representative in Get your taxes done using TurboTax

The automotive voice on the phone is not recognizing my information. I need to speak with a representative

josuea1996 — Sat, 01 Jun 2019 19:58:12 GMT

what's a phone number to talk to a representative?

Phone support is not provided with the Free Edition. If...

xmasbaby0 — Sat, 01 Jun 2019 19:58:14 GMT

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>
They are available from 5 a.m. to 5 p.m. Pacific time.

Where can I check how long it will take for my tax return...

josuea1996 — Sat, 01 Jun 2019 19:58:15 GMT

Where can I check how long it will take for my tax returns to come? It's been a couple weeks and still nothing

A "couple of weeks?" Be patient. TurboTax gives you an...

xmasbaby0 — Sat, 01 Jun 2019 19:58:16 GMT

A "couple of weeks?" Be patient.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 20a of your Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried