Why am I getting blank screen and no response to inputs to 'Update" for Medical deductions?

crestscooth — Sat, 01 Jun 2019 19:57:40 GMT

Using Turbotax Deluxe 2018 and all work fine until Federal Tax Medical Deductions "Update" was selected.

……... this is the likely issue with anyone with a blank p...

SteamTrain — Sat, 01 Jun 2019 19:57:41 GMT

……... this is the likely issue with anyone with a blank page during the running of Desktop TTX software on Windows.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

Exit TurboTax....then:

1) right click TurboTax 2018 icon

2) Select … Properties

3) Select the Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.

topic Why am I getting blank screen and no response to inputs to 'Update" for Medical deductions? in Get your taxes done using TurboTax

Why am I getting blank screen and no response to inputs to 'Update" for Medical deductions?

……... this is the likely issue with anyone with a blank p...