https://ttlc.intuit.com/community/taxes/discussion/i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807448#M1017640 Tue, 10 Mar 2026 07:11:47 GMT aascalise_24 2026-03-10T07:11:47Z https://ttlc.intuit.com/community/taxes/discussion/i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807448#M1017640 Tue, 10 Mar 2026 07:11:47 GMT https://ttlc.intuit.com/community/taxes/discussion/i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807448#M1017640 aascalise_24 2026-03-10T07:11:47Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807450#M1017642 <P>What is your question or the problem you are having with the TurboTax program?</P> Fri, 30 Dec 2022 18:26:21 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807450#M1017642 DoninGA 2022-12-30T18:26:21Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807457#M1017646 <P>It is impossible to get ahold of a live person on Turbo Tax....aggravating!!!</P><P>&nbsp;</P><P>I am trying to get info regarding my fathers account. He passed in 2021 and I filed his final return earlier this year...but yet I continue to get emails for him from Turbo Tax regarding the filing of a 2022 return. I would like to know why he is getting these emails...and if there is something else I need to do. When I filed his final return I did indicate he was deceased...so I am not sure why the system is expecting another return.</P> Fri, 30 Dec 2022 18:45:55 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807457#M1017646 aascalise_24 2022-12-30T18:45:55Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807462#M1017648 <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/5138983">@aascalise_24</a>&nbsp;- TT marketing department wouldn't be smart enough to know that he passed as it is unlikely that information is transfered from the tax return to TT's marketing database.&nbsp;&nbsp;</P><P>&nbsp;</P><P>On the bottom of the emails, is there an option to unsubscribe from future emails? just go that way if it is available,&nbsp; otherwise, can you sent up a rule in your email software to mark the email as spam, so that you won't see it anymore?&nbsp; both options are probably easier than calling TT directly.&nbsp;</P> Fri, 30 Dec 2022 18:52:02 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807462#M1017648 NCperson 2022-12-30T18:52:02Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807465#M1017650 <P>Yes...I am convinced their staff does not want to talk to anyone...as the phone process is insanely frustrating...and just goes in circles.....customer service at its absolute worst!!!</P> Fri, 30 Dec 2022 18:58:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-speak-to-a-live-person-and-i-am-getting-nowhere-on-this-chat-help-please/01/2807465#M1017650 aascalise_24 2022-12-30T18:58:40Z