topic Never received Turbo Tax 2022 CD paid for 11/20/22? in Get your taxes done using TurboTax

Never received Turbo Tax 2022 CD paid for 11/20/22?

mnsgranby — Tue, 10 Mar 2026 07:21:26 GMT

How do I contact someone to have a replacement CD sent (CD was never received)

Re: Never received Turbo Tax 2022 CD paid for 11/20/22?

DoninGA — Thu, 15 Dec 2022 15:30:03 GMT

Contact TurboTax support for assistance with this problem.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: Never received Turbo Tax 2022 CD paid for 11/20/22?

VolvoGirl — Thu, 15 Dec 2022 16:37:50 GMT

Could you have bought the Download instead of the CD? Maybe it's waiting in your account. And actually it's better to install from the download than the CD. Even if you buy a CD you should use the download method instead. There will be instructions in the CD package for how to download.

How to download your purchase
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download