topic Did not complete filing 2021 before extension deadline: Where are my unfinished turbo tax files? in Get your taxes done using TurboTax

Did not complete filing 2021 before extension deadline: Where are my unfinished turbo tax files?

AKLove — Tue, 10 Mar 2026 07:24:33 GMT

I paid my estimated tax for 2021 and filed an extension. I failed to complete my small business 2021 taxes before the deadline but filled out most of the forms - just never submitted as I was missing a few details. I choked! Now I can't access them in TurboTax at all to finish them - or pay whatever penalties required! I don't know what to do and can't find any applicable tutorials. Surely, I'm not the first dummy to not finish filing the prior year. Can anyone please advise? TT only brings me to the page for starting 2022 taxes. My account shows I paid for 2021 filing.

Re: Did not complete filing 2021 before extension deadline: Where are my unfinished turbo tax files?

xmasbaby0 — Sun, 11 Dec 2022 01:03:28 GMT

. You will be able to access the return you started by using the exact same account and user ID that you used when you started it. But you can no longer use online software for any further changes.

Online tax preparation and e-filing for 2021returns is now permanently closed.

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2021 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

When you requested your extension you were supposed to pay your estimated tax due. Did you enter the payment you made into your tax return? Go to Federal>Deductions and Credits>Estimates and Other Taxes Paid>Other Income Taxes

If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

If you are getting a refund, there is not a penalty for filing past the deadline. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

Re: Did not complete filing 2021 before extension deadline: Where are my unfinished turbo tax files?

davidlovesylvia1 — Wed, 15 Mar 2023 04:48:48 GMT

[email address removed]

Re: Did not complete filing 2021 before extension deadline: Where are my unfinished turbo tax files?

ee-ea — Wed, 15 Mar 2023 05:18:30 GMT

@davidlovesylvia1

https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=ldnt9cx1