topic Purchased TURBOTAX DESKTOP HOME AND BUSINESS AMEND WIN DOWNLOAD TAX YEAR 2021 but won't give the option to download. I have a license code as well. How do I download? in Get your taxes done using TurboTax

Purchased TURBOTAX DESKTOP HOME AND BUSINESS AMEND WIN DOWNLOAD TAX YEAR 2021 but won't give the option to download. I have a license code as well. How do I download?

meme_searcy — Tue, 10 Mar 2026 07:06:59 GMT

I've followed the steps of downloading my .tax file, I hit CONTINUE, it walks me through purchasing the download but then it just shows up on my purchases/products with no actual download option. When I put in the license code it says not supported on Windows however it allowed me to purchase the WIN option.

Re: Purchased TURBOTAX DESKTOP HOME AND BUSINESS AMEND WIN DOWNLOAD TAX YEAR 2021 but won't give the option to download. I have a license code as well. How do I download?

Anonymous_ — Fri, 11 Nov 2022 14:26:46 GMT

There was an issue with this a few days ago, so you should try again.

Otherwise, contact Support.

What is the TurboTax phone number? (intuit.com)

Re: Purchased TURBOTAX DESKTOP HOME AND BUSINESS AMEND WIN DOWNLOAD TAX YEAR 2021 but won't give the option to download. I have a license code as well. How do I download?

Critter-3 — Fri, 11 Nov 2022 16:18:51 GMT

This is still an issue ... may not be corrected until early December. Contact support for a forced download if it can be done.