topic Hi, i just purchased the 80$ deluxe trying to file my 2021 taxes.. Come to find out i dont have windows and my laptop is chrome OS. How do i get a refund for the 80$ in Get your taxes done using TurboTax

Hi, i just purchased the 80$ deluxe trying to file my 2021 taxes.. Come to find out i dont have windows and my laptop is chrome OS. How do i get a refund for the 80$

haydenfields94 — Tue, 10 Mar 2026 07:08:09 GMT

I want the money back and to be honest im pissed.

Re: Hi, i just purchased the 80$ deluxe trying to file my 2021 taxes.. Come to find out i dont have windows and my laptop is chrome OS. How do i get a refund for the 80$

xmasbaby0 — Wed, 09 Nov 2022 03:36:54 GMT

Did you not check the system requirements before you purchased the CD/download?

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/00/26175

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

You can still try to use the Free File site from the IRS if you can finish and file it by November 17; after that it closes down.

Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

Re: Hi, i just purchased the 80$ deluxe trying to file my 2021 taxes.. Come to find out i dont have windows and my laptop is chrome OS. How do i get a refund for the 80$

Critter-3 — Wed, 09 Nov 2022 12:30:53 GMT

To submit a refund request online, simply fill out our TurboTax Refund Request Form