topic Mint no longer updating One Financial. in Get your taxes done using TurboTax

Mint no longer updating One Financial.

djs2023 — Tue, 10 Mar 2026 07:08:17 GMT

There is no way to resynch with my One Financial bank. It keeps telling me to try again later, but it's been over a month. My bank recently updated their app, but there's no way to ask for mint to update how they synch my account. I've tried to resign in but it looks like it's the previous software. If this isn't fixed soon, I'm going to have to find a different budgeting app. Too bad, I was finally starting to get the hang of this one and will lose all my transaction history and budgeting information.

Re: Mint no longer updating One Financial.

Critter-3 — Tue, 08 Nov 2022 21:06:49 GMT

https://mint.intuit.com/support/en-us

Re: Mint no longer updating One Financial.

djs2023 — Tue, 08 Nov 2022 23:44:22 GMT

Is that link supposed to be helpful? I have searched the support page multiple times with different key words, like "error 102", "account not synching", "one financial", "re-link bank", etc. All I found were other users having similar problems with multiple different banks. I tried to do the support chat as well, which was not helpful. I'm hoping just putting the bank name out there will let someone else know it's not just them since it's such a small online bank. Oh well. Maybe i'll follow up with whatever budgeting site or app that will work with it.

Re: Mint no longer updating One Financial.

uyn — Wed, 09 Nov 2022 02:56:23 GMT

Same issue for me. And why did this thread get marked as "solved" on the help search page? This isn't solved!

Re: Mint no longer updating One Financial.

Critter-3 — Wed, 09 Nov 2022 12:16:33 GMT

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

What is the TurboTax phone number? (intuit.com)

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Mint no longer updating One Financial.

Anonymous_ — Wed, 09 Nov 2022 14:25:09 GMT

You can also chat with Mint Support.

https://mint.intuit.com/support/en-us/help-article/login-password/contact-support/L7B7m3td3_US_en_US

Re: Mint no longer updating One Financial.

Jpartain89 — Thu, 17 Nov 2022 18:59:38 GMT

Pretty sure the other commenters already said that has happened…? Maybe read all the comments before jumping in with a copy/paste block of text?

Re: Mint no longer updating One Financial.

djpalacios91 — Wed, 30 Nov 2022 22:48:02 GMT

Looks like the connection to One isn’t available right now.

Try again in a few hours. (102)

still no fix to this issue. It's been 2 months or more now. Really frustrating.

Re: Mint no longer updating One Financial.

Critter-3 — Wed, 30 Nov 2022 23:14:25 GMT

Go to this link for how to contact Mint support - https://mint.intuit.com/support/en-us/help-article/login-password/contact-support/L7B7m3td3_US_en_US

Re: Mint no longer updating One Financial.

Jpartain89 — Thu, 01 Dec 2022 00:54:52 GMT

Really love the combo of "completely incapable of reading any other comments or doing any research on the issue" combined with the inability to actually care about the problem you're commenting on.

This is the second time that useless link was posted for an issue that that will not resolve.

The actual issue is that Walmart bought OneFinance, which is why the service has changed so much, including no third party system being able to download/sync your ledger.

Re: Mint no longer updating One Financial.

Critter-3 — Thu, 01 Dec 2022 01:07:22 GMT

Sorry ... but when you ask a MINT question on the TurboTax forum you will always be redirected to the MINT forum every time. Only they will have your answer.

Re: Mint no longer updating One Financial.

Jpartain89 — Thu, 01 Dec 2022 01:19:11 GMT

Except for when you claim to support a link to a service, you should support the link to the service by correctly indicating the actual issue, or doing actual research on the issue, rather than copy/pasting the same useless info that was already stated as useless

Re: Mint no longer updating One Financial.

djs2023 — Thu, 01 Dec 2022 22:09:49 GMT

I originally tried to post on mint, but when I clicked the "ask a question" button or whatever it said, it took me here.

Re: Mint no longer updating One Financial.

thomasbomb — Tue, 06 Dec 2022 13:27:39 GMT

This is not a forum just for Turbotax, it's for all of mint. Why are you so active if you aren't helping, aren't helpful, and are confidently incorrect?

One Finance is not working with Mint. That's the problem trying to be solved. If you can't help, leave us alone

Re: Mint no longer updating One Financial.

Critter-3 — Tue, 06 Dec 2022 13:31:07 GMT

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

What is the TurboTax phone number? (intuit.com)

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Mint no longer updating One Financial.

uyn — Wed, 28 Dec 2022 20:23:39 GMT

Anybody get a fix for this issue yet? Support reached out to me and asked me to try a solution that didn't end up working. They said they would get back to me once they had a real fix, and nothing yet.

Re: Mint no longer updating One Financial.

djs2023 — Wed, 28 Dec 2022 22:54:16 GMT

Nope. I just stopped using Mint. I decided it was easier to use Google Sheets. I set up a basic template with formulas and input all my transactions myself. It's not as pretty, but it's reliable at least.

Re: Mint no longer updating One Financial.

DM7792 — Sun, 26 Feb 2023 18:50:59 GMT

The problem is One Financial. Mint and many other applications use Plaid to communicate with other banks. Because One Financial now uses a text message log in code no other institution can communicate with One Financial. I have One also. I am leaving for Go2Bank. The fault belongs to One Financial.

Re: Mint no longer updating One Financial.

oneuser929 — Mon, 06 Mar 2023 15:47:05 GMT

Still having issues connecting in March 2023. The error:

We couldn't connect to One.

Try connecting again in a few hours. (105)

Re: Mint no longer updating One Financial.

MoniqueLO_ — Mon, 06 Mar 2023 16:48:04 GMT

You may want to try a different browser or try clearing out your browser's cache and cookies before trying again. Please see How do I delete cookies? and How to clear your cache for more information.

@oneuser929