topic Mutates were completely doe wrong by turbo in Get your taxes done using TurboTax

Mutates were completely doe wrong by turbo

octabiag — Tue, 10 Mar 2026 07:08:59 GMT

100% guarantee

Re: Mutates were completely doe wrong by turbo

DoninGA — Sun, 06 Nov 2022 16:39:31 GMT

Sorry, your post does make any sense, please explain. "Mutates were completely doe wrong by turbo"

Re: Mutates were completely doe wrong by turbo

NCperson — Sun, 06 Nov 2022 16:47:20 GMT

why do you think your taxes were 'completely' done wrong by Turbo Tax?

understand that this is a 'do it yourself' program where you are responsible for everything that is data entered.

the guarentee will pay penalty and interest, but not the tax itself, if the software created the wrong answer. HOWEVER, if what you data entered created the error, then Turbo Tax doesn't guarentee your data entry.

Re: Mutates were completely doe wrong by turbo

fanfare — Sun, 06 Nov 2022 16:56:48 GMT

somehow, " my taxes' mutated.

Re: Mutates were completely doe wrong by turbo

Anonymous_ — Sun, 06 Nov 2022 17:02:30 GMT

@octabiag wrote:
100% guarantee

The following is a link to a TurboTax Help article that addresses how to submit a claim.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turbotax-100-accurate-calculation-100/L88SYklBL_US_en_US?uid=la5lowmo

Re: Mutates were completely doe wrong by turbo

xmasbaby0 — Sun, 06 Nov 2022 17:10:31 GMT

TurboTax provides software for you to prepare a "do-it-yourself" tax return. If mistakes were made on your return, tell us what went wrong so we can help you amend your tax return.

Re: Mutates were completely doe wrong by turbo

Carl — Sun, 06 Nov 2022 18:14:25 GMT

TTX guarantees the mathematical accuracy of the return, based on the data entered and the selections made by the user. If the user entered the wrong data or made an incorrect selection, that's on the user. However, if there is in fact a mathematical error in the program, you can start the claim filing process by following the guidance at https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/submit-claim-turbotax-100-accurate-expert-approved/L7d3HA9oV_CA_en_CA