topic Transactions not updating in Get your taxes done using TurboTax

Transactions not updating

baurich — Tue, 10 Mar 2026 06:20:43 GMT

I'm extremely disappointed with Mint. I've been using this set of tools for over a decade, but in the last year or two it has become less useful to the point that relying on it as I have in the past is now causing serious issues. Transactions haven't updated from my Wealthfront accounts since July (though balances continue to be updated) my primary credit card is showing no transactions at all (again, though, balances are up-to-date). I couldn't be more frustrated and it looks like I'll have to find a new way to keep track of my finances.

Re: Transactions not updating

DoninGA — Tue, 25 Oct 2022 18:48:44 GMT

See this Mint support FAQ for how to contact Mint support - https://mint.intuit.com/support/en-us/help-article/login-password/contact-support/L7B7m3td3_US_en_US

Re: Transactions not updating

Shorbagon — Thu, 16 Feb 2023 14:24:13 GMT

Chat customer service feature is not working. I’m having the same issue with purchase transactions not updating.

Re: Transactions not updating

SForrestLO — Thu, 16 Feb 2023 19:48:22 GMT

Please see this help article on how to contact Mint. How do I contact support?
https://mint.intuit.com/support/en-us/help-article/login-password/contact-support/L7B7m3td3_US_en_US

Re: Transactions not updating

Shorbagon — Fri, 17 Feb 2023 13:55:43 GMT

The chat link that I said was not working? Not helpful. After several chat efforts I received one response with a name and then no follow up. Is there another way to contact customer service? Kind of pointless using mint if the data isn’t there.

Re: Transactions not updating

CarissaM — Fri, 17 Feb 2023 17:47:51 GMT

While signed into your account, you can click here. You will be able to chat with a specialist to assist in updating your accounts. @Shorbagon

Re: Transactions not updating

Oreo8417 — Mon, 27 Mar 2023 14:57:25 GMT

Exact same problem. Mountain America Credit Union

Re: Transactions not updating

SForrestLO — Mon, 27 Mar 2023 15:19:16 GMT

Please see this Turbo Tax help article for more information.
How do I contact Mint Support?

Re: Transactions not updating

mantis01 — Thu, 30 Mar 2023 10:41:47 GMT

I has become an issue with updating accounts but you should get all of your money out of Wealthfront ... they are a terrible "company".