topic E-file rejected despite correct AGI in Get your taxes done using TurboTax

E-file rejected despite correct AGI

Bktx75 — Tue, 10 Mar 2026 06:27:45 GMT

I have an extension on my 2021 taxes. I completed them yesterday but my efile was rejected. Apparently the IRS uses the previous years AGI to confirm identity. On two occasions I double checked to confirm I had the correct AGI, but the return was still rejected. Any idea why this is? It looks like I will have to print out and send via mail.

Re: E-file rejected despite correct AGI

xmasbaby0 — Sat, 15 Oct 2022 18:42:00 GMT

If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

Re: E-file rejected despite correct AGI

VolvoGirl — Sat, 15 Oct 2022 18:42:19 GMT

ENTER 0 FOR AGI. The IRS took a long time last year to process 2020 returns so the AGI didn't get entered in time. Especially if you mailed it. That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

Re: E-file rejected despite correct AGI

Bktx75 — Sat, 15 Oct 2022 23:22:56 GMT

Thank you both! Entering 0 for my 2020 AGI worked.