https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-downloading-your-turbotax-state-product-in-turbotax-for-mac/01/26468#M638 <P>Some customers are experiencing an issue with&nbsp;"Error Downloading your TurboTax State Product" in TurboTax 2014 for Mac.</P> <H2>Solution</H2> <P>This error appears to be related to network connectivity issues with TurboTax. Please try the following to resolve the error:</P> <UL> <LI><A href="https://ttlc.intuit.com/community/installing/help/how-to-disable-your-virus-protection-software/00/25615" target="_blank">Temporarily disable</A> any antivirus or firewall software you have running.</LI> <LI>Eject your CD if it is still in the drive.</LI> <LI>If you are using wireless internet, try connecting your computer directly to your router or modem with an ethernet cable.</LI> <LI>Disable any proxy settings you have active.</LI> </UL> <P>If all else fails, please contact us to purchase your download by phone.</P> <DIV class="ISH_suggestedInformation"> <H2>Related Information:</H2> <UL> <LI> <A href="https://ttlc.intuit.com/community/troubleshooting/help/administrator-rights-mac/00/25636" target="_blank">Administrator Rights (Mac)</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/troubleshooting/help/security-software-and-turbotax/00/26064" target="_blank">Security Software and TurboTax</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075" target="_blank">How do I download the software I purchased at TurboTax.com?</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/26067" target="_blank">How do I install the TurboTax software for Mac?</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/troubleshooting/help/allow-cookies-and-pop-ups/00/26042" target="_blank">Allow Cookies and Pop-ups</A> </LI> </UL> </DIV> Wed, 26 Feb 2020 00:04:31 GMT TurboTax Help 2020-02-26T00:04:31Z https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-downloading-your-turbotax-state-product-in-turbotax-for-mac/01/26468#M638 Some customers are experiencing an issue with&nbsp;"Error Downloading your TurboTax State Product" in TurboTax 2014 for Mac. Solution This error appears to be related to network connectivity issues with TurboTax. Please try the following to resolve the error: Temporarily disable any antivirus or firewall software you have running. Eject your CD if it is still in the drive. If you are using wireless internet, try connecting your computer directly to your router or modem with an ethernet cable. Disable any proxy settings you have active. If all else fails, please contact us to purchase your download by phone. Related Information: Administrator Rights (Mac) Security Software and TurboTax How do I download the software I purchased at TurboTax.com? How do I install the TurboTax software for Mac? Allow Cookies and Pop-ups Wed, 26 Feb 2020 00:04:31 GMT https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-downloading-your-turbotax-state-product-in-turbotax-for-mac/01/26468#M638 TurboTax Help 2020-02-26T00:04:31Z