topic How to remove license from a computer? in Install on Mac and Windows

How to remove license from a computer?

dbrubeck — Sun, 15 Dec 2019 00:57:51 GMT

How do I remove a turbotax license from a computer that I no longer own to reclaim one of the 5 installs?

Re: How to remove license from a computer?

Anonymous_ — Mon, 16 Dec 2019 15:59:06 GMT

I am going to check on this issue and get an official response, but I do not believe the activation servers are configured to remove a license from a user's computer and release it for use on a different machine.

If you are having an activation issue, you should contact Support (link below) during regular business hours.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: How to remove license from a computer?

MonicaM — Mon, 16 Dec 2019 17:02:10 GMT

@drubeck,

Once you install and activate TurboTax on a computer, you cannot "reclaim" that installation, even if you no longer have the computer. If you are having trouble activating your software, and you have not used all 5 of your activations, please contact support during regular business hours or via Facebook or Twitter.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632