topic Remove and reinstall TurboTax for Mac in Install on Mac and Windows

topic Remove and reinstall TurboTax for Mac in Install on Mac and Windows https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/01/26050#M12 To remove TurboTax from your computer, you'll need <A href="https://ttlc.intuit.com/community/troubleshooting/help/administrator-rights-mac/00/25636" target="_blank">administrative rights</A>. Note: Substitute XX in these instructions for the 2-digit tax year of your TurboTax software. <OL> <LI>Remove the application TurboTax [version] 20XX in the Applications folder. <UL> <LI>Version is the version of TurboTax you currently have installed, such as Basic, Deluxe, Premier, Home Business.</LI> </UL></LI> <LI>In the Finder, select Go Go To Folder.</LI> <LI>Enter ~/Library and select Go.</LI> <LI>Remove the following files and folders (~/Library represents the Library folder in the current user’s home folder):</LI> </OL> <UL> <LI>~/Library/Application Support/TurboTax 20XX</LI> <LI>~/Library/Caches/com.intuit.TurboTax.20XX</LI> <LI>~/Library/Caches/TurboTax 20XX</LI> <LI>~/Library/Preferences/com.intuit.TurboTax.20XX.plist</LI> <LI>~/Library/Preferences/com.intuit.TurboTax.20XX.LSSharedFileList.plist</LI> <LI>~/Library/Saved Application State/com.intuit.TurboTax.20XX.savedstate</LI> <LI>~/Library/Cookies/com.intuit.turbotax.20XX.binarycookies</LI> <LI>~/Library/WebKit/com.intuit.turbotax.20XX</LI> <LI>~/Library/Containers/com.intuit.turbotax.mac20XX <UL> <LI>(This folder will only appear if you installed from the Mac App Store instead of a CD or download.)</LI> </UL></LI> <LI>~/Library/ApplicationSupport/com.apple.sharedfilelist/com.apple.LSSharedFileList.ApplicationRecentDocuments/com.intuit.turbotax.20XX.sfl <UL> <LI>(This folder will only appear for OS X 10.11, El Capitan.)</LI> </UL></LI> </UL> Once you've removed those files and folders: <OL> <LI>Empty your Trash. <UL> <LI>Check first to that there's nothing in Trash you want.</LI> <LI>If you get any errors deleting the above folders from Trash, restart your Mac and empty Trash again.</LI> </UL></LI> <LI>Install TurboTax again from the CD or download file to the Applications folder.</LI> <LI>Start TurboTax from the Applications folder and let it run the updates.</LI> <LI>Empty the Trash again.</LI> <LI>To make sure everything is working smoothly, restart your Mac again.</LI> </OL> <DIV class="ISH_relatedInformation"> <H2>Related Information:</H2> <UL> <LI> <A href="https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-back-up-my-tax-file-in-the-turbotax-cd-download-software/00/26230" target="_blank">How do I back up my tax file in the TurboTax CD/Download software?</A> </LI> </UL> </DIV> Mon, 11 Nov 2019 12:11:28 GMT TurboTax Help 2019-11-11T12:11:28Z Remove and reinstall TurboTax for Mac https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/01/26050#M12 To remove TurboTax from your computer, you'll need administrative rights. Note: Substitute XX in these instructions for the 2-digit tax year of your TurboTax software. Remove the application TurboTax [version] 20XX in the Applications folder. Version is the version of TurboTax you currently have installed, such as Basic, Deluxe, Premier, Home Business. In the Finder, select Go Go To Folder. Enter ~/Library and select Go. Remove the following files and folders (~/Library represents the Library folder in the current user’s home folder): ~/Library/Application Support/TurboTax 20XX ~/Library/Caches/com.intuit.TurboTax.20XX ~/Library/Caches/TurboTax 20XX ~/Library/Preferences/com.intuit.TurboTax.20XX.plist ~/Library/Preferences/com.intuit.TurboTax.20XX.LSSharedFileList.plist ~/Library/Saved Application State/com.intuit.TurboTax.20XX.savedstate ~/Library/Cookies/com.intuit.turbotax.20XX.binarycookies ~/Library/WebKit/com.intuit.turbotax.20XX ~/Library/Containers/com.intuit.turbotax.mac20XX (This folder will only appear if you installed from the Mac App Store instead of a CD or download.) ~/Library/ApplicationSupport/com.apple.sharedfilelist/com.apple.LSSharedFileList.ApplicationRecentDocuments/com.intuit.turbotax.20XX.sfl (This folder will only appear for OS X 10.11, El Capitan.) On... Mon, 11 Nov 2019 12:11:28 GMT https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/01/26050#M12 TurboTax Help 2019-11-11T12:11:28Z