topic Why was I double-charged or billed twice? in Choosing a product https://ttlc.intuit.com/community/charges-and-fees/help/why-was-i-double-charged-or-billed-twice/01/26987#M61 <P>If you see two <STRONG>identical </STRONG>charges (down to the penny) in your online statement, one of them is probably a temporary authorization as opposed to an actual charge or debit.</P> <P>Although authorizations aren't charges or debits, they can reduce the available balance in your account for 24–72 hours (exact time frame depends on the individual bank or credit card issuer). Contact your bank or credit card company to dispute a duplicate authorization if you wish to remove it before the 24–72 hour drop-off period.</P> <P>If you see multiple charges on your paper statement, or you're not sure what they're for, <A href="https://support.turbotax.intuit.com/contact/" target="_blank">contact us</A>.&nbsp;If possible, have your order or confirmation number handy.</P> <DIV class="ISH_relatedInformation"> <H2>Related Information:</H2> <UL> <LI> <A href="https://ttlc.intuit.com/community/charges-and-fees/help/why-am-i-being-charged-for-turbotax-free-edition/00/25707" target="_blank">Why am I being charged for TurboTax Free Edition?</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353" target="_blank">How do I review my fees in TurboTax Online?</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051" target="_blank">What can I do to reduce my fees?</A> </LI> </UL> </DIV> Tue, 22 Sep 2020 02:27:47 GMT TurboTax Help 2020-09-22T02:27:47Z Why was I double-charged or billed twice? https://ttlc.intuit.com/community/charges-and-fees/help/why-was-i-double-charged-or-billed-twice/01/26987#M61 If you see two identical charges (down to the penny) in your online statement, one of them is probably a temporary authorization as opposed to an actual charge or debit. Although authorizations aren't charges or debits, they can reduce the available balance in your account for 24–72 hours (exact time frame depends on the individual bank or credit card issuer). Contact your bank or credit card company to dispute a duplicate authorization if you wish to remove it before the 24–72 hour drop-off period. If you see multiple charges on your paper statement, or you're not sure what they're for, contact us.&nbsp;If possible, have your order or confirmation number handy. Related Information: Why am I being charged for TurboTax Free Edition? How do I review my fees in TurboTax Online? What can I do to reduce my fees? Tue, 22 Sep 2020 02:27:47 GMT https://ttlc.intuit.com/community/charges-and-fees/help/why-was-i-double-charged-or-billed-twice/01/26987#M61 TurboTax Help 2020-09-22T02:27:47Z
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topic Why was I double-charged or billed twice? in Choosing a product
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<P>If you see two <STRONG>identical </STRONG>charges (down to the penny) in your online statement, one of them is probably a temporary authorization as opposed to an actual charge or debit.</P> <P>Although authorizations aren't charges or debits, they can reduce the available balance in your account for 24–72 hours (exact time frame depends on the individual bank or credit card issuer). Contact your bank or credit card company to dispute a duplicate authorization if you wish to remove it before the 24–72 hour drop-off period.</P> <P>If you see multiple charges on your paper statement, or you're not sure what they're for, <A href="https://support.turbotax.intuit.com/contact/" target="_blank">contact us</A>.&nbsp;If possible, have your order or confirmation number handy.</P> <DIV class="ISH_relatedInformation"> <H2>Related Information:</H2> <UL> <LI> <A href="https://ttlc.intuit.com/community/charges-and-fees/help/why-am-i-being-charged-for-turbotax-free-edition/00/25707" target="_blank">Why am I being charged for TurboTax Free Edition?</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353" target="_blank">How do I review my fees in TurboTax Online?</A> </LI> <LI> <A href="https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051" target="_blank">What can I do to reduce my fees?</A> </LI> </UL> </DIV>
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If you see two identical charges (down to the penny) in your online statement, one of them is probably a temporary authorization as opposed to an actual charge or debit. Although authorizations aren't charges or debits, they can reduce the available balance in your account for 24–72 hours (exact time frame depends on the individual bank or credit card issuer). Contact your bank or credit card company to dispute a duplicate authorization if you wish to remove it before the 24–72 hour drop-off period. If you see multiple charges on your paper statement, or you're not sure what they're for, contact us.&nbsp;If possible, have your order or confirmation number handy. Related Information: Why am I being charged for TurboTax Free Edition? How do I review my fees in TurboTax Online? What can I do to reduce my fees?
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