All Get your taxes done using TurboTax posts

Re: File Extension from Desktop Version

jajodo3 — Sun, 12 Apr 2026 22:54:43 GMT

Thankfully for federal returns exension is redundant if you need to make a payment.

On the IRS websity if you make any payment and label it "extension" on the drop down it automatically applies for an extension.

Re: TurboTax crashes when attempting to open investment account connection dialog, and sometimes when opening File menu

SteamTrain — Sun, 12 Apr 2026 22:53:33 GMT

@deeptoaster

Just the old file you were working on....not a new file?

IF just the old file...was there anything special about where it was located...or transferred from?

I know that in past years...folks who saved their file Directly to a USB flash drive would commonly end up with a corrupted file. (Not sure that is still the case or not.)

Re: Turbo Tax keeps changing my son's social security number on his W2s to mine. Who can I talk t...

MaryK4 — Sun, 12 Apr 2026 22:52:45 GMT

Make sure that you are filing your son's separate return. Go to Personal Info and verify that he is the taxpayer and the social security number is correct.

Re: Why am I being told to mail in my returns after e-filing?

MonikaK1 — Sun, 12 Apr 2026 22:51:06 GMT

@Jusjas12 If TurboTax indicates on the screen with the mailbox that you have forms to mail, it it because there are certain forms in your return that are not supported for e-filing in TurboTax that either the IRS or a state tax agency requires to be mailed to them. Click on the button "Print Required Forms" and follow the instructions to print and mail them.

@klang4442 The IRS requires that taxpayers mail Form 8283 (Noncash Charitable Contributions) if their total deduction for all noncash donations exceeds $500 in a single tax year. It is primarily required for donations of property, clothing, or household items valued over $500, or a single item valued over $5,000.

See the IRS Instructions for Form 8283 for more information. They state, "If you are electronically filing your tax return, you must include the Form 8283 data in the electronic submission. Enter all information requested by a line of the Form 8283 on the electronic Form 8283, except for the required signatures.

Caution: You must attach the completed Form 8283 with all the required signatures to your tax return, either as a PDF attachment when electronically filed, or mailed to the IRS with Form 8453."

Re: What is hell is intuit doing telling me I have to upgrade to Win 11, I don't want that POS, they said it's for security, That's OK, i'll take my chances with Win 10.

Gopher11 — Sun, 12 Apr 2026 22:50:10 GMT

I ended up buying a used laptop that ran Windows 11 and did install TurboTax 2025. I agree with you that the revised and new TurboTax interface that began in 2024, is not as easy to use as prior versions. It is ackward and clumsy to use especially if you make a mistake. It is definitely less intuitive compared to 2023 and earlier years. Sad, it seems like Intuit just started a new team to design the 2024 program.

Re: I have a 1095-A and an ichra. I copy the 1095-a, with 0 in the last 2 columns. If i change th...

user17760340514 — Sun, 12 Apr 2026 22:49:58 GMT

Hello MonikaK1 - The question is not where to get the silver info. The question is where do we tell TurboTax that we have an ICHRA through our employer so that TurboTax doesn't automatically apply the premium tax credit? Or, where/how can we modify the forms so that we don't receive the premium tax credit??

Re: File Extension from Desktop Version

jimktm — Sun, 12 Apr 2026 22:49:53 GMT

Absolutely insane that desktop Turbotax users either have to print out a form and mail it to the IRS, or re-type a bunch of info (SSNs, etc) into https://easy-extension.turbotax.intuit.com/ .

Turbo Tax keeps changing my son's social security number on his W2s to mine. Who can I talk to about this?

shellyhardman — Sun, 12 Apr 2026 22:49:51 GMT

Turbo Tax keeps changing my son's social security number on his W2s to mine. Who can I talk to about this?

Re: tp/sp link error

KCAPANDA — Sun, 12 Apr 2026 22:49:26 GMT

Is it okay to e-file my taxes if I delete this form? I am having the same error message and cannot link anything to the Return Document for my dependant. Thank you

Worksheet G Required to File (New Jersey)

user17760336210 — Sun, 12 Apr 2026 22:48:34 GMT

Upon trying to complete my filing, I was prompted to "Fix My New Jersey Return" which led me to Worksheet G where it required me to enter an address as if I were a homeowner. I'm a renter and so I'm not sure how to proceed.

Re: Keep getting the error "we are having trouble authorizing your credit card"

petehon — Sun, 12 Apr 2026 22:48:20 GMT

Got connected with a specialist on the support team. The person said they couldn't help me and asked me to connect to the billing department. I tried to call the billing department and no answer. Anyone else got any tips? I've already tried "123 Main Street", different cards, different addresses.. Nothing works

Re: File Extension from Desktop Version

jajodo3 — Sun, 12 Apr 2026 22:46:38 GMT

Over all TT is very good but it is torture to file an extension in Turbotax Desktop for Windows.

-the instructions are wrong as best I can tell

-I can't even find a search under list topics

-the search button leads just lists the relevant federal dates when you type extend.

-NY department of taxation states on their website that you must electronically file an extension with your efile software if you are using one to file. Since that is impossible with TT desktop as far as I can tell I had to apply illegally on the NY website.

Kind of crazy if you ask me but I realize TT does their own thing.

I SPENT 150+ XHOURS WITH HANGUPS, FIGHTING WITH AUTO VOICE, WAITING ON HOLD FOR HOURS - WHAT I THINK OF TURBOTAX?

olwi00 — Sun, 12 Apr 2026 22:45:12 GMT

iI've used Turbotax for 26 years, and all I've seen is a continual decline in EVERY ASPECT of this company and how poorly it operates. As I already stated:

SPEND 150+ hrs. each year with the following:

-- FIGHTING with the automated voice to even get a live person and get DISCONNECTED in trying

-- WAITING ON HOLD for an agent for long period of time

-- GETTING an agent who can't understand your problem or fix it, who then tells you they are transfering you to a Supervisor or Escalations, but they simply just put you back in the regular Customer Service queue!!!

-- RATES have gotten outrageous.

-- CONSIDER YOURSELF VERY LUCKY if you find a competent person who can help - it is solely by LUCK!

-- READ ALL THE HORROR STORIES ON CUSTOMER REVIEWS OF TURBOTAX - Enough to make your HAIR STAND ON END!

Candaian Pension??? Known Bug for MONTHS

SMACMV — Sun, 12 Apr 2026 22:44:29 GMT

As others before me, I am having the Canadian Registered Pension Income pop up under Retirement Plans and Social Security. Yes, I have tried using the trash can, not hitting continue, but navigating to a different section using the headers above the forms. No, it does not help. I have seen this "trick" repeated ad nauseum but have tried the "trick" at least a dozen times and no matter what, the Canadian Registered Pension Income never goes away.

I have to clear this as my partner has a security clearance and cannot be flagged as having out of US income. Has anyone found different solutions?

And shame on TurboTax for letting such bugs continue for months. They lobby to make sure we cannot do our taxes from home without them but then give us buggy products.

Re: Import from Financial Institution -- Why does it force me to "Delete Old Data" when importing...

AMJ3 — Sun, 12 Apr 2026 22:43:12 GMT

Something to try - after the first batch imports - go into each and change name of institution by one letter - then import next batch. I suspect that may work.

Re: Where did the option go to upload your custom CSV file or your crypto sales. I downloaded the...

wm123 — Sun, 12 Apr 2026 22:41:04 GMT

Nothing Like Waiting to the Last Possible Second To Give Something That should have been at start of this Tax Season (End Of January) MAYBE EVERYONE SHOULD HAVE tURBO TAX File EXTENSIONS AND TURBO TAX PAYS LATE CHARGES

Can I claim this as a bad debt.

massageroom207 — Sun, 12 Apr 2026 22:30:04 GMT

I borrowed money to an individual in 11-2020 with agreement to pay back in 1 year. I tried to contact individual 11-2021 and number was not in service. I tried several times, number in service 1-2022. I left several messages, no return phone calls received. 2-2022, I found out individual passed away in February. His estate went into probate and over the course of several years, it was finally finalized in 2025 with the lawyers being paid first and the rest of the creditors getting paid the crumbs. Am I able to write off in 2025 the amount the was not paid back as a bad debt. I hold all the legal letters at this time. My last one was sent on December 17, 2025. Any help appreciated.

My tax returns were rejected. I need to fix?

lennelambert — Sun, 12 Apr 2026 22:29:09 GMT

MY AI G was wrong

Re: Trouble accessing my existing rental assets

hhog — Sun, 12 Apr 2026 22:28:54 GMT

Thank you @MarilynG1 for your response. I tried a new browser with clean cache and got the same behavior. I do think this is a bug which your engineering team needs to investigate ASAP since I'm stuck at this point. Thanks again.

Re: Turbotax would not load on my laptop that has window 10. I was able to enter my wife and my fed tax. How do I run my son's federal tax return???

keithhoffman22 — Sun, 12 Apr 2026 22:28:43 GMT

Other posts here indicate you can't install/use Windows 10 US with the desktop version of TT25.

Of course, it's nonsense as they are apparently allowing Canadian users to use Windows 10 with TT25. Clearly there is no technical issue then.

You'll need to choose a different software and return/ask for a refund for your software.