Community Basics topics

Credit Karma

dvdbfoot — Fri, 24 Apr 2026 18:55:55 GMT

Dont fall for the scam of signing up for a creditkarma money account to get your refund -- its no quicker and then the put limits on how much you can withdraw from it. Total BS.

Refunds

dvdbfoot — Fri, 24 Apr 2026 18:55:19 GMT

Dont fall for the scam of signing up for a creditkarma money account to get your refund -- its no quicker and then the put limits on how much you can withdraw from it. Total BS.

How do I file a claim online under TurboTax's maximum refund guarantee?

emh_SpencerTop — Thu, 23 Apr 2026 14:29:39 GMT

TurboTax made an incorrect calculation in my 2025 state taxes. As a result, TT did not correctly calculate my maximum refund. It's not a data input error on my part. TT multiplied Line 29 of my prior year tax return by 9.863% for use in my 2025 return. It should have multiplied Line 24. It's TT mistake, not mine.

I am unable to locate a link to file a claim for TT maximum refund guarantee. I did find this discussion from 2021 asking same question. The answer back then seemed to be the End User License Agreement required users to submit a claim via US Postal Service to a facility in Tucson, Arizona. Really?!?

https://ttlc.intuit.com/community/taxes/discussion/how-do-i-file-a-claim-under-turbotax-s-maximum-refund-guarantee-turbotax-incorrectly-calculated-my/00/2174432

Anybody know if Intuit has made it any easier to submit a claim for a refund under their Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back? There is no link here. https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/important-offer-details-disclosures/L6iFT0rty_US_en_US

Thank you for your assistance.

Eric

Retirement Credit forcing me to Pay for Deluxe

treytrey134 — Sun, 19 Apr 2026 06:44:58 GMT

How can I a) Get the retirement credit without paying for deluxe b) Decline retirement credit all together. It seems TurboTax is giving me no choice but to accept this +$200 Retirement Credit, which is great, but as a Free Edition user, I do not want to pay for all the fees that come with getting the Deluxe Edition. Can I just not get the credit? Do I just have to pay for the Deluxe and that's just the way it goes?

In correct calculation of my Social Security

olewish — Thu, 16 Apr 2026 18:01:02 GMT

I entered by social security and answered No to did I live outside the us question. Turbotax did not save the No answer, it saved a yes which cause an error in my tax return. This is the 2nd time I have had this issue.

FEDERAL PIN box too small

baljitgrewal3 — Wed, 15 Apr 2026 00:32:40 GMT

I electronically filed my 2025 taxes with TurboTax today and was rejected. The reason is that the PIN assigned by the IRS is 6 digits long, and the entry box in TurboTax allows only 5-digit entry. Of course, you can't call anyone because there is no telephone number

Untimely Roth IRA Excess Contribution Help

Tax039494 — Tue, 14 Apr 2026 22:04:36 GMT

I just realized that in I contributed $6,500 to my Roth IRA and $3,000 to my traditional IRA in the 2023 tax year. I am now trying to fix this and would like some help making sure I am doing this correctly.

Even if I contributed to the Roth IRA in June 2023 and the traditional IRA in April 2024 (towards the 2023 tax year), I am supposed to remove the$3,000 from my Roth IRA according to the IRS rules?

Step I am taking:
1. It is an untimely excess contribution so I request a distribution of the $3,000 from my Roth IRA which will trigger a 1099-r with code J for the 2026 tax year.
2. I file a form 5329 for tax year 2023, 2024, and 2025. Can this be a standalone form mailed in or do I need to amend the tax returns?
3. The 5329 form will require a tax penalty of 6% each tax year so I pay the IRS $180 for 2023, $180 for 2024, and $180 for 2025
4. I expect a 1099-r with code J for 2026 tax year and once I report this form on my 2026 tax return everything is resolved.

Are these steps correct or am I missing anything?

And also any earning from the excess contributions are irrelevant in that I can just leave it in the Roth IRA and don’t need to calculate or report it anywhere because it was an untimely excess contribution, is that right?

W-2 Received... Box 11 with 5 digits value, box 1 blank. Checking with employer... what to do?

Peckety — Fri, 10 Apr 2026 03:08:03 GMT

EDIT I THINK I'VE RESOLVED

The actual payment came out of Fidelity, who also issued me a W-2. So, if I enter the employer W-2 with a value of $1 and the Fidelity W-2 with the correct entries, I get the correct net in my 1040.

Line 1A is lower by $18k and line 8 is higher by $18k, but they net to the correct amount. I can easily document any challenge from the IRS and now have all W-2's paper'ed in.

I left an employer in Dec 2024.

3 months after I left, they cashed out a non-qualified plan and sent me the distributions. I did not have any actual worked 'wages' in 2025.

I have a W2 which has about $18k in box 11, and a completely blank box 1.

When I enter that as is into Turbo Tax and check my 1040, it enters -$18k on line 1a and +18k on line 8, with a total net income of $0.

This doesn't seem right to me, as presumably the non-qualified pension benefit should be taxed.

If I enter the full amount in the W-2 for box 1, it seems to look correct.

I'm going to proceed with copying the full amount from Box 11 into Box 1 for now, even though it is not on the W-2, because it seems like that generates the correct 1040..... is there any scenario in which Box 11 would not be fully taxable though?

issue on Form 1040-X

wyip2026 — Wed, 08 Apr 2026 19:16:26 GMT

I amended my return by adding a loss from stock account. On TurboTax's 1040-X form, 1C is correct, 1A+1B=1C is also correct, but neither 1A nor 1B is correct. 1A supposed to be original amount reported, 1B should be the loss amount I amended. The other forms are normal, only this 1040-X is having issue. I have no clue where those numbers come from on the form.

Investment Institution Duplication

Redfish — Wed, 08 Apr 2026 17:40:25 GMT

Why does Desktop 2025 duplicate the investment institution that was brought from last year's taxes when I download the information from that institution? If I download the 1099 from Broker A, a new line item appears for Broker A that invites me to download information as if it is a different account at the same institution.

Prior Years of Excess contribution Roth IRA - Please help

niko38 — Tue, 07 Apr 2026 02:17:53 GMT

While filing for 2025 taxes, I realized there is an excess contribution in Roth IRA for years 2025, 24, 23, 22, and 21. Somehow it was never flagged before until this year. Because there is not enough income, there were excess contribution (for all these years).

Steps we have taken so far:
1. Filed for extension for 2025 tax returns

2. Initiated the withdrawal of excess contribution as:

2a. For years 2021-2024, we are withdrawing Excess only

2b. For year 2025, we are withdrawing Excess + Earnings

I'm seeking clarification on next steps:

1. [Amendement] Do we need to amend each previous year (2021, 2022, 2023, 2024) tax return? There has no been no other changes in the returns.
2. [Form 5329] Or can we just submit standalone Form 5329 for each year 2021, 2022, 2023, 2024? Do we need to fill out Form 5329 for 2025? If so, do I file the Form 5329 form with the 2025 tax returns? Do I need to report the earning on my excess contribution for 2025 in 2025 tax returns or report it for 2026 tax returns?

3. [Penalty waiver] How do I apply to waive or reduce the penalty? Any experience?

4. [Tax professional] Should I hire a CPA to take care of this? Any idea of how much it would cost?

Could anyone please help me. Thank you in advance!!

Multiple state returns

gabollin — Fri, 03 Apr 2026 14:28:07 GMT

I am a Nebraska resident so this is my primary state return. I also receive farm rental income via a trust from Iowa. Thus, I also file an Iowa return. I am told that I should complete the Iowa return first so that adjustment to my Nebraska return are adjusted correctly? Is that correct? Thanks so much.

TT deleted my return!

sierra_lady — Thu, 02 Apr 2026 19:48:48 GMT

I started my 2025 return in March with TT Home & Business, then had to handle some other issues. When I came back to TurboTax, it did an update...after which, the return that I'd been working on DISAPPEARED.

Yes, I saved it...yes, I looked in the Recycle bin...yes, I even spent an hour with the MS File Recovery app. Crickets. It's gone. I have to start all over again...and I'm mightily ticked off. I searched the Community, and it looks like this has been happening for years after updates. I've been threatening to leave TT for a long time, but this is the final straw. After this year, I'm leaving. And frankly, good riddance.

Duplicate entries in Schedule B

tgarrett03 — Sat, 04 Apr 2026 20:53:56 GMT

Duplicate entries in Schedule B part 1 int and 2 Div. Probably caused by downloading from Financial institution twice. TT did not pick up the previous download/entries for Schedule B. I checked institution documents and they have a single entry in 1099 INT and DIV. I have submitted and paid my Fed and state and tax due.

I'd appreciate any assistance to resolve the situation.

Regards,

[PII Removed]

How to add Form CSF 1099-R_LS for the beneficiary of a decedent who was retired from federal civil service and was born before 1936?

r5836915 — Tue, 31 Mar 2026 02:34:15 GMT

It is a small one time death benefit (received by a non-spouse beneficiary) and box 7 includes a single code, code 4. Since the decedent was retired and born before 1936, I understand it may qualify for a special 10 year tax treatment using Form 4972? The TurboTax questionnaire does not ask questions about this and is only asking several questions about "my annuity start date", "number of payments", etc. What could I be doing wrong or what am I misunderstanding?

Form 1310 signature

SAlbr — Fri, 27 Mar 2026 21:51:24 GMT

When efiling Form 1310 with a Final Form 1040, do I need to upload a Form 1310 with a signature. When I go to efile the deceased person's Form 1040, TurboTax includes the filled-in Form 1310. But (like the Form 1040) , there is no manual signature. Will the IRS accept this? Or I need to attach a From 1310 with a manual signature?

Reporting Prior Year RMD

user17744826387 — Thu, 26 Mar 2026 00:02:42 GMT

I turned 73 in 2025, but forgot to take the year end 2024 RMD during 2025. I will take it before April 1 2026, but don't understand the Turbo Tax instruction to NOT list RMD due April 1. By taking the RMD in 2026, I will not get the official 1099R until 2027.

A 40 year customer and I'm done with TurboTax

stevelp — Tue, 17 Mar 2026 16:23:32 GMT

I have used TurboTax since the mid 80s, back when they mailed me 2 diskettes containing the DOS version of the program. In those 40 years, I have had virtually no trouble with what is now called Deluxe Desktop version. I've been happy with the product.

But this year I cannot import the various 1099s from my investments. I have spent over 6 hours trying to follow Turbotax's suggestions such as turning off the various safety mechanisms in Firefox and Chrome, reinstalling the software, not auto-filling the userid and passwords, and so on and so forth. SIX HOURS! I draw the line when I am told to turn off anti-virus software and turn off firewalls including on my router!

This new import "feature" just doesn't work for me. And from what I read on the inter-webs, I am not the only one. I will be cancelling my TurboTax Advantage account and I'll be looking elsewhere for next year's taxes.

gold minishares in brokerage account

navens — Mon, 16 Mar 2026 18:52:50 GMT

I received 1099 B from Schwab. This year for the first time there is a short term entry for SPDR gold minishares ETV. There are 5 entries, all with different dates of sale, but none list a date of acquisition. Gross proceeds on each are less than ten cents. Cost /basis is "Not Provided", and the realized gain/loss is blank. However, the TOTAL realized gain/loss is actually negative 33cents.

In reading up on this, it seems these are small sales to cover fees, and are actually a return of capital (There is actually a "P" in each unlabeled column just before the date sold column. ) My problem is that on TT desktop, it says these all need to be reviewed, and it wants dates of acquisition and cost basis. I did check the boxes that say something about "no date provided" and cost box is "blank", but TT still wants me to review and fill these in. Should I just proceed and leave them exactly as on the 1099-B? Oh, and these are all listed as "Basis is missing and not reported to IRS", and that is the section where I added the info into Turbotax. I also wonder if this is going to come back to haunt me in the future. I am not really into doing a lot of messing around with tax filing. 😐 Thanks for help!

reit liquidated but i had reinvested dividends-how to report?

navens — Mon, 16 Mar 2026 18:36:58 GMT

My broker put me in a REIT years ago. I always had he dividends reinvested. The REIT liquidated in 2025. I got a 1099-Div from them, listing only the cash liquidation amount (box 9). In Turbotax desktop, if I input this on the 1099-div page, it lists that cash distribution as capital gain. But there is no mention of the cost, which I assume would be adjusted upward for the nondiv distributions that were reinvested over the years. Never had to deal with this before. Do I delete the 1099-div for this item, and input it somewhere else? And am I correct that the reinvested divs are ADDED to the original cost basis? Then I subtract off the liquidation amount, for the realized gain or loss? Thanks for any help!