Install on Mac and Windows topics

required activation code everytime I open

monique47965 — Tue, 09 Jun 2020 14:47:46 GMT

This just started happening:

I go to open turbo tax and it says needs to update. I agree and then it asks for activation code.

Turbo tax says you can use activation code up to 5 times however its been more than 5 times now and it won't allow me in.

I googled and the notes I found were a glitch, resolve by turning off firewalls, rebooting modem, restart program and none of this has worked.

Any suggestion on who I can contact, I need to get into my account and finish my taxes.

reinstall download

bbowers145 — Sat, 06 Jun 2020 15:21:27 GMT

How do I reintall my download version of Turbo Tax Deluxe?

Turbo Tax Premier download

ccadigan — Sat, 06 Jun 2020 11:39:00 GMT

I purchased 2019 Premier from a third party months ago online. Did the download, install and filed one return. My Win10 system went down this week and I need to reload Win 10. I need the Intuit link to download the software to file another return but can't find the link on Inuit's site since I didn't buy it direct. I have my software key.

Mac will not open TurboTax 2019.

fitz74 — Sat, 06 Jun 2020 17:06:33 GMT

I purchased TurboTax Deluxe 2019 and I am getting an error message window that that states the following: "TurboTax Deluxe 2019" can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.

I Mac computer

karenbaz — Fri, 05 Jun 2020 20:19:13 GMT

I purchased a CD for Windows, but would like to install to Mac computer. is this possible?

Turbotax 2019 Home download

MikeTurnerCPA — Wed, 03 Jun 2020 18:33:41 GMT

I downloaded this program, installed, and used this on my 3rd computer (5 licensed) and after doing my taxes I saved the program, before finishing. Now it won't let me open the program and asks for the activation code which I entered, but it says loaded on too many computers... which is not the case. HELP?

download

Rosinante1966 — Mon, 14 Sep 2020 14:40:08 GMT

o CD drive how do I start ? Where do you find the download to start. Mac OS For christ sakes how [removed] hard is this ? Really pissed. Can't find a simple button that says "Download Turbotax"for mac. **bleep** thing is becomming as hard as doing my taxes by hand. Please don't say go to "Installturbotax.com" I did and its so confusing and frustrating.

TurboTax deluxe

kburgos — Fri, 03 Jan 2020 04:26:04 GMT

I paid and downloaded the Turbotax deluxe software on my IPad. I didn’t realize the program isn’t compatible with that device. Now I want to access that same program on my HP Laptop without having to buy the software twice. Is this possible?

DVD not opening after install

apizarro2013 — Fri, 03 Jan 2020 00:59:16 GMT

Hello,

I hope all is well, and happy new year. I am trying to download and open my TurboTax Home & Business 2018 disk. (yes, 2018) I get the screen where it asks me to Copy Turbo Tax to the application. It appears to download and then I go into my computer applications and it tells me TurboTax cannot be opened.

OX S 10.10.1 is what my computer tells me I have. Are you able to help me get this working on my computer?

Thank you so much!

I need access to my 2015 return - the file on my Mac keeps crashing

gotham2112 — Fri, 03 Jan 2020 00:04:29 GMT

Please help!

License code not working

zabukove — Fri, 03 Jan 2020 04:27:44 GMT

I just bought this software and the license code inside the package doesn't work.

Do I return it or is there another remedy?

How to remove license from a computer?

dbrubeck — Sun, 15 Dec 2019 00:57:51 GMT

How do I remove a turbotax license from a computer that I no longer own to reclaim one of the 5 installs?

Reinstall TurboTax for Windows 8.1/10/11

TurboTax Help — Wed, 20 Apr 2022 03:29:26 GMT

Select which version of TurboTax CD/Download you have for instructions on how to reinstall for Windows. TurboTax Download Turn off antivirus, VPN, firewall, and any third party security software you have running. Disconnect any USB external hard drives Download a new copy of TurboTax software (if you are using a download): Go to My Downloads and sign in to your TurboTax account Select Downloads and find your download Select Copy Code and Download for Windows Close your web browser From your desktop, right-click the Start icon and select File Explorer Find Downloads and select the file you just downloaded Right-click the file and select Run as administrator On the User Account Control box, answer Yes to Do you want to allow this app to make changes to your device? On the License Agreement, check I accept the terms of the license agreement, and select Next On the, Here’s what your installation will look like, select Install You can uncheck Sure, count me in! On the Success! Ready to start your taxes? screen, select Launch TurboTax On the Let's install the latest updates screen, select Update TurboTax20xx If TurboTax doesn't start, double-click the TurboTax icon on your desktop If your TurboTax icon has a shield, double-click to open TurboTax and skip to step 12 If your TurboTax ...

Unable to uninstall or repair TurboTax via control panel

TurboTax Help — Tue, 27 Jul 2021 12:16:19 GMT

If you can't select TurboTax in the Add/Remove Programs module in Control Panel or even see the Uninstall column heading (in Windows 7 or 8), it's because you don't have administrative rights to your computer, which you need to uninstall or repair TurboTax. Related Information: Unable to uninstall TurboTax from Windows 7, 8, or 10 Administrator rights in Windows 7, 8, and 10 Forcefully uninstall and reinstall TurboTax Uninstall TurboTax for Windows Error: "A version of TurboTax is already installed..."

Can I install TurboTax onto a removable drive?

TurboTax Help — Tue, 27 Jul 2021 09:17:02 GMT

While you technically can install TurboTax onto a portable drive (like an external hard drive or flash drive), the program won't work properly once the drive is removed. We don't recommend installing your TurboTax program onto portable drives. TurboTax, like most other Windows-based programs, creates entries in a database called the registry, which tells Windows where to find programs. Removing the drive breaks that path, resulting in anything from error messages to strange or missing functionality. If you install TurboTax onto a portable drive, TurboTax will run properly as long as the portable drive remains attached to the computer. What about security? Don't confuse your tax data (.tax) file, which contains your tax return information, with the TurboTax software, which creates and edits the tax data file. You can save your tax data file to a portable drive. For added security, consider password-protecting your tax return by opening it and choosing Password... from the File menu. Related Information: Save a Backup Copy of Your Tax File Retrieve a tax file from a portable device I bought the CD, but my computer doesn't have a CD drive Related Information: Save a Backup Copy of Your Tax File Retrieve a tax file from a portable device

What if I accidentally downloaded the wrong state?

TurboTax Help — Tue, 25 Jan 2022 00:25:20 GMT

Don't worry, it happens. Here's how to delete a state return in the TurboTax for Windows CD/Download software: With your return open in TurboTax, switch to Forms mode by selecting the Forms icon. From the File menu, choose Remove State Return. (This won't delete your state program, just the state tax return.) Select the return you want to delete and then select Remove. Answer Yes to confirm. If you want to start a new state return, select the Step-by-Step icon, and then select the State Taxes tab. If you inadvertently downloaded the wrong state software and are still having issues, please contact us and we'll take care of you. Related Information: How do I download TurboTax State for Windows? How do I clear my state return in the TurboTax for Windows software? What if I accidentally downloaded the wrong state?

Do I need to register my software?

TurboTax Help — Tue, 18 Jan 2022 22:06:44 GMT

If you purchased your software from a retailer such as Walmart, Costco, Best Buy, etc., you'll be prompted to register every time you open TurboTax. The prompt will disappear once you register your program. But if you choose not to register, that's OK too—just select Continue whenever the registration prompt appears. Why register? This ensures we can contact you in the unlikely event of a program issue that affects your taxes, for example a calculation error. You can specify your contact preferences when you register. We respect your privacy, and the info you provide is only used to register. We don't rent, sell or share your personal information with anyone outside of Intuit for their marketing use. See our privacy policy. Related Information: How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee or 100% Accurate, Expert Approved Guarantee? How can I protect the tax files on my computer? How do I get my TurboTax affiliate partner discount?

How to disable your virus-protection software

TurboTax Help — Tue, 27 Jul 2021 09:14:29 GMT

If you're having trouble installing TurboTax, try disabling your virus-protection software. After installing TurboTax, remember to turn your virus protection back on. These instructions are a general guide. We can't provide specific instructions for third-party software. Check your software's help resources for more information. Close all programs that access the Internet or files from the Internet, including email. (Recommended) Locate your virus-protection software's icon in your system tray in the bottom-right corner of your screen. Mac: Look in the top-right of your screen, in the white menu bar. Right-click the icon, and then select Disable (or a similar option) to turn it off. Once you've successfully installed TurboTax, repeat step 3, except this time select Enable to turn your virus-protection software back on. Related Information: Security software and TurboTax How do I install the TurboTax software for Windows? Error Code 2 - Internet connection issue Check your Internet connection in Windows Error 65535: "Unexpected error" Related Information: Security software and TurboTax

Troubleshooting problems with Windows Installer and the Microsoft .NET Framework

TurboTax Help — Mon, 04 Apr 2022 22:44:03 GMT

The Microsoft .NET Framework helps software developers create applications quickly, efficiently, and with less code clutter. TurboTax for Windows relies heavily on the .NET Framework, so it's crucial that your .NET system files are up-to-date and functional. TurboTax for Windows 2017 and 2018 require .NET Framework 4.5.2. Windows 10 comes with .NET Framework 4.6. Windows 8 comes with .NET 4.5, with automatic updates. Troubleshooting If you encounter errors or other problems with .NET, download and run Microsoft's .NET Framework Repair Tool. If that doesn't resolve your issue, run the System File Checker and then open Control Panel and choose Programs and Files. Open .NET Framework 4 and select Repair. If the issue persists, download and install Microsoft .NET Framework 4 from Microsoft's site. Windows Installer numerical errors If you receive a 4- or 5-digit Windows Installer error, we have specific help articles for your situation. 1327: Windows Installer cannot write to the specified drive 1334: Error Installing C:Program FilesCommon FilesIntuitTurboTax 1601: Windows Installer service could not be accessed. 1603: Fatal error during installation. 2203: Unexpected error installing package Other errors If you're not experiencing a specific error, here's some general help artic...

How do I download TurboTax State for Windows?

TurboTax Help — Fri, 07 Jan 2022 00:20:27 GMT

There are two ways to download your TurboTax State program. Select the one you prefer and follow the instructions. Through TurboTax CD/Download With your return open in TurboTax, select Online from the top menu, then Download State Save your return when prompted Follow the on-screen instructions to purchase (if necessary), download, and install your state Repeat for additional state programs When you finish Federal Taxes and move on to State Taxes, you'll see the state(s) you installed Through TurboTax.com Follow the directions in this article to download the software you purchased at TurboTax.com. You'll see the state(s) you installed when you open your return in TurboTax and go to State Taxes. Related Information: How to download TurboTax Desktop software from TurboTax.com What if I accidentally downloaded the wrong state? Find your TurboTax for Windows software download