Why won't turbo tax let me enter 1099R manually? when I click on financial institution box it won't go further?

[MindyB]

Make sure after you click the box for financial institution, you select continue.  If that fails, try clearing your cache and cookies before re-attempting the steps.

Here is how to do this in TurboTax Online:

• Navigate to Federal > Wages & Income > Wages & Income Summary > IRA, 401(k), Pension Plan Withdrawals (1099-R) Add/Edit
• Add a 1099-R or say "Yes" you got a 1099-R in 2025
• Select "Enter a different way"
• On the next screen, it asks "How would you like to upload your 1099-R?" Select "Type it in myself"
• Next it asks "Who gave you a 1099-R?", you can click "Financial institution or other provider" and select continue
• Now, you can input your 1099-R provider's info.

[DoninGA]

To enter, edit or delete a form 1099-R -

Click on Federal Taxes (Personal using Home and Business)
Click on Wages and Income (Personal Income using Home and Business)
Click on I'll choose what I work on (if shown)
Scroll down to Retirement Plans and Social Security
On IRA, 401(k), Pension Plan Withdrawals (1099-R), click the start or update button

Online editions -

On the screen Did you get a 1099-R in 2025? Click on Yes
On the screen Let's import your tax info Click on Change how I enter my form
On the screen How would you like to upload your 1099-R? Click on Type it in myself
On the screen Who gave you a 1099-R? select the type of 1099-R you received and Continue