Why does my form 5695 when I download it from turbo tax show my QMIN but the IRS says on their end the form is Empty. I want my money back from turbo tax.

[steven-mcfarland-barnard]

The IRS sent a letter asking for more info on form 5695, that they need the QMIN. I reviewed the return turbo tax stated they sent, it has the QMIN. The QMIN is correct per the manufacturer of the heat pump. The IRS agent stated that the form is empty for the section with the QMIN. They state that that indicates a transmission error from turbo tax. This has caused a potential delay of 90 days from my filing. I called turbo tax and they stated it was the IRS's fault that the number was not transmitted. There was an earlier error from turbo tax around 1/30/2026 that stated form 5695 had errors that they had to fix. I waited for the fix on or around 2/14/2026. Then I sent the proper info. This is all after spending $300+ on this service to have everything delayed and no ownership from turbo tax/intuit. Likely the last time I will be using this service after many years.

[user17759573791]

It's not an IRS issue . It's a turbotax issue  as other tax programs are not having issues .     Maybe a class action issue .  

[CatinaT1]

Here is a link: How do I request a refund for my TurboTax product?

@steven-mcfarland-barnard  @user17759573791