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mjscherv-volusia
New Member

Why did me return go to a private group in cali. And they took over 2/3 of my return?

My return was $4440.  I only received $ 1670 why?
2 Replies
HeatherPLO
Intuit Alumni

Why did me return go to a private group in cali. And they took over 2/3 of my return?

If you used Pay with My Refund, our third-party refund processor is Santa Barbara Tax Products Group.  For more details on this, please see the Help Article here.  

 

In this public forum, we cannot diagnose why your refund has been reduced.  For additional information, please see this Help Article or this TurboTax blog post.

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SweetieJean
Level 15

Why did me return go to a private group in cali. And they took over 2/3 of my return?

The IRS does not notify TT when it adjusts a tax refund, but it may be due to the stimulus and/or Child Tax Credit.  You will be getting a letter in the mail from the IRS in 2-4 weeks.

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