When will the State of NY take out the taxes owed? I submitted it on July 12th to be taken out, it's 11 days later and the money is still in my bank account.

[DoninGA]

First, you need to verify that your state tax return was e-filed.

Sign onto your TurboTax online account and the status of the state tax return will be displayed - https://myturbotax.intuit.com/

If the status of the state tax return is Accepted the state return was e-filed.

Second, you need to verify that Direct Debit was selected to pay the state taxes owed.

How you chose to pay the state taxes owed and the date of payment will be on the New York Filing Instructions page included with your tax return.

Sign onto your TurboTax online account - https://myturbotax.intuit.com/

Scroll down and click on Add a State.  This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return.

If the New York Filing Instructions indicate Direct Debit, you will need to contact the state to see why your payment has not been processed.

New York state contacts - https://www.tax.ny.gov/help/contact/

[SteamTrain]

Here's a picture of what your NY filing instructions sheet should  look like in your PDF file ..IF..if your NY tax return e-file was "Accepted" and if the Direct Debit was actually arranged when you e-filed.  Check the date, routing and account numbers on that instruction sheet:  (picture is for NC, but would be the same format for NY)

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