What happened to my pay stub info? And what happened to my home address? It's as if I've never used Turbo Tax.

[xmasbaby0]

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.
Account recovery
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Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flashdrive.

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[xmasbaby0 · Accepted solution]

Pay stub info?  Please do not try to file your tax return using a pay stub.  It will not match the W-2 you receive from your employer.  Employers, banks, brokers, Social Security, etc. have until the end of January/early February to provide the documents you need to prepare your return accurately.

Some forms are not finalized so you cannot file.  The iRS has to finalize a number of forms and then approve the finalized forms in the TT software.  Many state forms are not finalized either.  What's the rush?  The IRS will not be accepting returns until January 29 at the earliest, so filing early will not get your faster refund.  The earliest refunds will not be released until mid to late February.  You just have to wait for the forms to be ready.

https://ttlc.intuit.com/questions/1908854-forms-availability-table-for-turbotax-federal-products-exc...

https://ttlc.intuit.com/questions/1908857-forms-availability-table-for-turbotax-state-except-busines...