We received a letter from IRS that we have to pay $4606.00 federal taxes due to the receipt of lump sum amount my wife Elva received from social security

a_dastmalchi · ‎March 5, 2026

can an expert call me please

xmasbaby0 · ‎March 5, 2026

No one can call you from the user forum. That is now how this works. If you used online "Live Assist" you can contact your expert:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbota...

Or:

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SharonD007 · ‎March 5, 2026

You can't request a callback from this forum. You can speak to an Expert Assist Agent using TurboTax Experts. You can switch to by following the steps below:

Sign into TurboTax and open your tax return
Select Live Tax Advice
Select Upgrade.

For more information, review the TurboTax article How do I get TurboTax Experts?

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We received a letter from IRS that we have to pay $4606.00 federal taxes due to the receipt of lump sum amount my wife Elva received from social security