Are you trying to enter a 1099 Interest? You should be able to manually enter it. Are you using the Online version or the Desktop program? This year they changed how to enter interest & dividends. Nobody likes it.
Did you transfer from last year? To manually enter, don't enter the bank name and click Skip Import at the bottom
THEN....should be a screen with 5 boxes, Interest, Dividends, Stocks, Bonds, Mutual Funds, Cryptocurrency and Other.
Are you using the Online version or the Desktop program? In my Windows Desktop program I found…
If you transferred from last year you get to a list of all your 1099s. To enter the amount click on Review which takes you back to the beginning screen to import your tax info or go to the bottom and Skip Import. Then you get the screen with 5 boxes. Pick the kind of 1099 and Continue. Then that 1099 will show up.