TURBO TAX SCREWED UP MY PAYMENTS AND I WAS PENALIZED

[3yellowboys]

MY PAYMENT FOR BOTH STATE AND FEDERAL TAXES DID NOT GO THROUGH AND MY BANK NEVER RECEIVED ANY ATTEMPTS.

I FILED A COMPLAINT WITH T TAX AND THEY DENIED IT (OF COURSE).

WILL NEVER USE THEM AGAIN !!

[xmasbaby0]

What happened?  TurboTax does not make the payments to pay your tax due.   All TT does is pass the information for your payments on to the IRS and/or state if you choose to pay the tax by direct debit from your account.  It is up to the IRS/state to pull out those payments.   If you entered incorrect banking information or if your e-filed returns were rejected, then the IRS/state were not able to withdraw the payments.   

What does it say about how you are paying your tax due on the page of filing instructions that prints out with your tax return?