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You are correct: per NYS Tax Law (specifically Section 612(c)(3-a)), non-periodic/lump-sum distributions from deferred compensation plans like the NYSDC are not eligible for the $20,000 Pension and Annuity Exclusion.
You can try the following to manually override the amount the program thinks is eligible within the New York State section of the program.
You can also check... Under the Federal 1099-R entry, make sure the "Where is this distribution from?" screen does NOT have "NY State or Local Government" selected if it's a 457(b) NYSDC payment.
Selecting "NY State/Local Government" sometimes triggers the Full Exclusion (Line 26), which is for traditional pensions. The correct federal selection is usually "None of the above" or "Qualified Plan," which then lets the State section handle the $20k rule (correctly excluding it).
Warning: If you leave that $20,000 exclusion on your return for a non-periodic NYSDC payment, the NY Department of Taxation and Finance's automated system will flag it (if your 1099-R shows a lump sum, they will likely send you a bill for the difference plus interest later this year).
Same here. I've to manually remove the $20000 exclusion even though I've checked that the payment was not periodic.
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