My wife and I each received Letter 6419. The amount in box 1 for both of us is $2400. We received payments in our bank account for a total of $3200. What to do on return?

[josh]

It appears we are missing payments in July and August for $800 each or a total of $1600 short on the payments. But, it appears I must enter $2400 and $2400 from Letter 6419 on our tax return.

[KrisD15]

First check the IRS Your Online Account. 

That is supposed to have the most updated information. 

IRS Your Online Account

If the amount reported in "Your Online Account" is the same as your letter, you have a couple options. 

1. File using the amounts in the letter if you are getting a refund. 

Next, request a trace on the missing payments

Finally, file an amended 2021 return to get the missing payments as a credit (refund)

2. File an original return with the amounts you have on record which are different than your letter and expect a delay with processing and correspondence from the IRS. 

IRS LINK TO TRACE MISSING PAYMENTS

[josh]

Thank you. Yes, I have been trying for a while to access that account. ID me is proving to be very difficult. I am not waiting 2 to 3 days for a video call to verify my identity before I can access that account. Thank you for the 2 options there. I will see what the online IRS account says once I get access.

[fanfare]

If you did not get some payments, enter the amount you actually got.

That's the whole point of it.