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New Member
posted Jan 27, 2024 9:27:20 AM

My friend is trying to create a turbotax account but he gets a error that says the feature you've requested is temporarily unavailable. Does anyone gets the same error?

At the end it says for more help please contact customer support and reference code 25625 and I contacted with customer support but they didn't really help to solve the problem

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6 Replies
Expert Alumni
Jan 29, 2024 12:30:31 PM

Try a different browser. Or use a laptop instead of a phone. Also try clearing your cache and cookies.

 

For more help, please see:

Level 1
Feb 16, 2024 8:29:27 AM

I'm trying to set up an account for my father-in-law and I'm having the same issue.  I've tried multiple browsers, I've tried clearing the cache, I've tried disabling my VPN connection.

 

Frustrating!

 

Level 1
Feb 16, 2024 8:31:26 AM

Also tried on a different computer.

Expert Alumni
Feb 17, 2024 10:41:50 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

New Member
Mar 23, 2024 1:43:09 PM

I'm trying to setup an Intuit account form my mom so she can use the TurboTax 2023 program she bought from Costo. Every time I try to setup the account I get an error of "The feature you've requested is temporarily unavailable". I've tried three different browsers on two different computers and I still get the same error. I made sure my browsers have javascript enabled, I've cleared out the cache and the cookies. I've restarted my computer multiple times and it still doesn't work. I called the 1-800-4-INTUIT ([phone number removed]) number an got no help. What does it take to get an Intuit account setup???

Expert Alumni
Mar 28, 2024 9:16:33 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service