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IF you are using the desktop softwre..it sound like your software isn't actually updating itself.
Shut it down, then go to the site below, and download and install the "Manual Update" (it takes a lot of time, so be patient...go eat some ice cream). Then when you re-start it, run the internal software update again, in case there was a later update that the Manual update did not cover. [[[ You might have to use the Edge browser to downloads it. Chrome is having issues with it ]]]
_________________________________
(Also: even thought eh Federal section is ((pretty-much)) done, a few states are still having issues with covid-related 1099-R forms, and might not be fixed for the state for a week or two more)
IF you are using the desktop softwre..it sound like your software isn't actually updating itself.
Shut it down, then go to the site below, and download and install the "Manual Update" (it takes a lot of time, so be patient...go eat some ice cream). Then when you re-start it, run the internal software update again, in case there was a later update that the Manual update did not cover. [[[ You might have to use the Edge browser to downloads it. Chrome is having issues with it ]]]
_________________________________
(Also: even thought eh Federal section is ((pretty-much)) done, a few states are still having issues with covid-related 1099-R forms, and might not be fixed for the state for a week or two more)
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