turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

joshny61
New Member

I took photos of my 1099-R, and 1099-DIV, and it won't continue. How can I get this to work correctly?

Can we go back to where I was?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I took photos of my 1099-R, and 1099-DIV, and it won't continue. How can I get this to work correctly?

Taking photos of those documents is not the way to enter them.  You can either key them in by hand or try to import them from the bank or financial institution that issued them.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I took photos of my 1099-R, and 1099-DIV, and it won't continue. How can I get this to work correctly?

Agreed...stop messing with the photos.  The Photo entry process is rife with errors , even when it kind-of works, and is not available for all form types anyhow...just enter them manually, unless the provider has a way for you to import them.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question