I'm stuck in a loop on 1099 r box 16a error. My 1099r doesn't even have a box 16. Now it says I can't efile until its resolved

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I'm stuck in a loop on 1099 r box 16a error. My 1099r doesn't even have a box 16. Now it says I can't efile until its resolved

For error regarding the box 16 on form 1099-R, if you don't have any taxes withheld in box 14, leave boxes 14,15 and 16 empty. If Box 14 shows State Tax withheld, enter the amount from Box 2a.

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