If you do not have a 1099-R to enter and you are experiencing issue with this form, you may be able to delete the form from your TurboTax Deluxe Online. Please follow these steps to delete a form.
1. Click on Tax Home on the left side of your screen
2. Click on the blue box Take me to my return
3. On the left side, click on Tax Tools dropdown menu
4. Click on Tools. A screen will appear then click on Delete a form
5. A list of forms will appear, scroll down until you see 1099-R. Then, click Delete to remove the form
If you are still having issue with this form, please contact our TurboTax Customer Support from this link: https://ttlc.intuit.com/questions/1899263