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First, you need to determine what is going on with the duplicate Social Security number issue. You either used one of the non-filer applications to register for your stimulus payment or you have a more serious issue with possible identity theft.
Did you submit your information through one of the non-filer applications in order to get your stimulus payment? There are non-filer options either through TurboTax or the IRS.
If so, when using the non-filer system on the IRS website, your information is processed by the IRS as an original filed return.
Any subsequent filing submitted electronically will be rejected and must be mailed to the IRS for processing.
You can do this in a couple of different ways:
Don't forget that when you mail a paper return to the IRS, you must include copies of your W-2s and 1099s, plus you need to sign and date the return.
If you did not register your information for the stimulus payment and you feel there may be a possible identity theft situation, see the following TurboTax article for your next steps:
What to do if you suspect tax-related identity theft
Finally, to discuss a refund, you must contact TurboTax by phone: What is the TurboTax phone number?
TurboTax does not refund because of REJECTED e-File. That's not part of the deal.
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