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Please try putting zeros in those boxes?
If that does not work, please clarify which boxes you are referring to.
IF box 14 is empty (it usually is), then some states (NY in particular) require a value and not a zero in that box.
Usually it is the same as the box 2a value, or if box 2a is empty or unknown, it is the Federally-taxable amount of box 1 .
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