I have my SSA-1099 for my social security benefits but it won't let me add it

[DoninGA]

What happens when you follow this procedure -

To enter Social Security benefits reported on form SSA-1099

• Click on Federal Taxes (Personal using Home and Business)
• Click on Wages and Income (Personal Income using Home and Business)
• Click on I'll choose what I work on (if shown)
• Scroll down to Retirement Plans and Social Security
• On Social Security (SSA-1099, RRB-1099), click the start or update button

Or enter ssa-1099 in the Search box located in the upper right of the program screen. Click on Jump to ssa-1099

[SteamTrain]

......or had you already filed your taxes ?...that's a different problem.

[dawilkins59]

No, I haven't filed.  I was wondering if the IRS waited until a certail date....Jan. 31ST?...to let you file?

[dawilkins59]

I tried that, didn't work

[DoninGA]

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@dawilkins59 wrote:

No, I haven't filed.  I was wondering if the IRS waited until a certail date....Jan. 31ST?...to let you file?

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Sign out of TurboTax or just close the TurboTax window.  Clear cache and cookies on your web browser.  Close the browser and re-open.  Access your TurboTax account again and try entering the SS benefits - https://myturbotax.intuit.com/

If the problem persists then change your web browser to whichever of these you are not currently using, Google Chrome, Mozilla Firefox or Windows Edge