I get an error when I try to e-file and my software check shows I am up to date, how do you clear this?

[jearp69]

the error is "FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates.

[MindyB]

You will need to double check that you have the latest update.

The online menu is in the bar at the top of your screen. In the dropdown, select "check for updates." 

Since you mention you are up-to-date, I recommend restarting your machine as well.

[DoninGA]

So, what happens when you click on Online at the top of the desktop program screen and then click on Check for Updtates?

[rwong48]

I had the same issue, there just happened to be another patch released 3/28/2026 between the time that I updated 6 hours ago and filed now. Just updated again and it's fine. Makes you wonder though...

[jearp69]

Good point, I will try a restart. 

[jearp69]

After checking it says everything is up to date. 

[jearp69]

Have tried multiple times to check for updates with no updates needed each time. I am going to try to restart the computer

[SharonD007]

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.