I bought TT Tax live agent assistance on March 16trh. Question about RMD. I was billed $60 but I fixed the problem myself. Can I get my money back

user17736939046 · ‎March 18, 2026

Agent responded about 3 hours after buying assistance. Found answer online and corrected error in TT. So, never needed live assistance.

SharonD007

You will need to call Customer Service.

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xmasbaby0

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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I bought TT Tax live agent assistance on March 16trh. Question about RMD. I was billed $60 but I fixed the problem myself. Can I get my money back