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If there is no Box 12 code with an amount for deferred comp or box 13 checked, try to delete the form, clear cache and cookies on your computer, exit the program and restart your computer. First, look at your W-2 entries to make sure you did not accidentally make a wrong entry.
I am experiencing a similar problem with my 2021 tax return. How do we adjust the Turbo Tax program to permit the IRA deduction?
To enter your traditional IRA contribution:
If this does not work you may need to start over by deleting any entries made on the IRA deduction. Then clear your history, cache and cookies then reboot the computer.
Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.
On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.
Each browser has a slightly different method for deleting cookies. Choose the browser you're using:
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