How enter an RMD for an account where no 1099-R was received as distribution was taken from another account

I am using Turbo Tax Premium 2024. An account was rolled over to another account without any distributions being taken from that account. More than the RMD was taken from the new account. I am not able to enter the RMD from the old account since there is no 1099-R from this financial institution, nor am I able to indicate that only part of the distribution from the new account was an RMD with the RMD for that account being 0. So far I've spent close to 3 hours with various help folks with no solution other than it can't be done without upgrading to Turbo Tax Live at an additional cost. This doesn't seem right as it appears to be a glitch in the system. Any suggestions other than to use another program?

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