How do I get off this online question answer and over to what I am used to using. Fill forms myself and save on my desktop?

[Singincowboy]

How do I get a refund for this Turbotax service and quit using it now?

[DoninGA]

If you paid for the online edition with a credit card you will need to contact TurboTax support for a refund.

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Go to this TurboTax website to select, purchase, download and install one of the desktop editions on a personal computer, Windows or Mac - https://turbotax.intuit.com/personal-taxes/cd-download/