How do I ccess my profile in order to file taxes for my deceased mother?

[stevebrinigar]

I need to file taxes for my deceased mother. The help window said to click the my account button on the upper right and select “profile”. There is no my account button.

[VolvoGirl · Accepted solution]

DO NOT USE YOUR ACCOUNT!

Sorry Online is only good for 1 return per account. And you need a different email address for each account.

You can start another return in TurboTax Online by:
Logging out if you are in your account
Choose what TurboTax Online product you want to use for the second return
https://turbotax.intuit.com/personal-taxes/compare/online

Create your account screen
Set up a new login for the second return
Start working on the new return

Or use the Desktop program. The Desktop program can do unlimited returns and efile 5 for free. And you can use any Desktop version, they all have the same forms. So you could use a lower version than you might need in the Online version.

[stevebrinigar]

VolvoGirl - you are spot on!  That took care of all my problems.  Thanks for taking the time to respond!