How can I fix this error - "Check This Entry, 1040/1040SR Wks: Excessive FICA withheld: Excess Social Security or Tier 1RRTA Tax Withheld should not have a value......"

[bfsheng]

I'm at the last step - filing. After I chose "efile" and went through a few screens about me and my wife's driver license, I came to a screen letting me to "Fix Federal Return". After I clicked it, I came to a screen saying "Check This Entry: 1040/1040SR Wks: Excessive FICA withheld: Excess Social Security or Tier 1RRTA Tax Withheld should not have a value. Neither spouse has more than 1 W-2 in the return". The value in the field labeled as "Excess FICA withheld" was "1.".  I removed it and hit button "Continue", then the screen telling me to "fix Federal Return" showed up again.  The only other option is to "File by Mail", which I don't want to.  Anybody's got similar experience and how you fixed it eventually? Thanks a lot!

[VolvoGirl]

There was something about that earlier.  I don't know if they figured it out or what to do.  @dmertz  do you remember the outcome?  Did we ask the moderator to look into it?

[VolvoGirl]

I found the original post about this but there wasn't a resolution

https://ttlc.intuit.com/community/retirement/discussion/why-would-my-1040-show-a-1-on-line-11-schedu... 

Maybe you should call support and give them a diagnostic copy of your file

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https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632