This question likely popped up because you had a dollar amount in box 10 on your W-2. This dollar amount reflects the amount of your salary that was contributed by your employer (even if you paid for it) to a Dependent Care FSA. Why would you do this? Because any amount contributed in box 10 on your W-2 is removed from Wages in Box 1 on your W-2 (i.e., not taxable).
BUT, the dollars in box 10 must be shown to have been validly spent on child and dependent care services, or they just get added back to taxable income.
If you need to see this question again, I would remove your W-2, delete form 2441, then re-add your W-2, and go back to the Child and Dependent Care section. Actually, now that I think about it, this question that you refer to pops up in the W-2 interview...you need to erase the W-2 and start over.
2441 Reset
***Reset***
1. make a copy of your W-2(s) (if you don't have the paper copies)
2. delete your W-2(s) (use the garbage can icon next to the W-2(s) on the Income screen)
*** Desktop/Windows***
3. Go to the upper right and click on Forms, and
4. Select the desired form (2441). Note the Delete Form button at the bottom of the form’s screen.
*** Desktop/Mac***
3. Switch to Forms Mode by selecting the Forms icon.
4. From the menu, select the form (2441) you want to remove (if you don't see it, select Open Form at the top). From the Forms menu, select Remove [form name].
*** Online ***
3. go to Tax Tools (on the left), and navigate to Tools->Delete a form
4. delete form(s) 2441
5. go back and re-add your W-2(s), preferably adding them manually
6. go back and continue with your return...you will probably be directed to the Child and Dependent Care section anyway.
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