Can anyone help? My wife is a retired teacher part of New York State Teacher's Retirement System. Her pension is 100% tax exempt for State tax. TurboTax not working right

[ChristieB]

Please see the answer below for how to ensure that the tax-exempt income is excluded. 

https://ttlc.intuit.com/replies/7203012

If this doesn't fully answer your question, please provide additional details below. 

Edited to add** It doesn't look like the screenshots transferred over, so I have attached them below.