Amount entered as taxable amount in 2a is not accepted

[639715tssj]

When using TaxAct, the amount entered in 2a was accepted, but not accepted with TurboTax

[rjs]

Box 2a of what form? We can't see your screen. Is it a 1099-R, CSA-1099-R, CSF-1099-R, or something else?

If it's a Form 1099-R, CSA-1099-R, or CSF-1099-R, what are the exact amounts you are entering in boxes 1 and 2a? Are you entering the exact amount from box 2a of the form that you received from the payer, or a different amount?

What exactly do you mean by "not accepted"? How do you know it's not accepted? If you are getting an error message, what is the complete exact message, word for word? At what point does it tell you it's not accepted? When you enter it? In Smart Check? Or at some other point?

[SweetieJean]

Be sure you are not typing a comma for a decimal point, or vice-versa.  Also be sure the data entry for Box 1 is correct.