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Level 1
June 6, 2019
Question

Took more than they should have

  • June 6, 2019
  • 1 reply
  • 0 views
I used turbo tax. Had them take out fees from my fed return. After I paid the penalty to the feds was supposed to get a refund of $657.00 but only got 224.. now the way I see it that's a difference of $433...how much did I get charge by turbo tax to do my taxes?

    1 reply

    Critter
    Level 15
    June 6, 2019

    If you received less from the feds, state, or the processing bank they will all send you a letter of explanation in the next 2 weeks. 


    Since you had the fees withheld from the refund you can check your status at www.sbtpg.com

    24-Hour Automated Customer Support: (800) 717-7228

    Live Taxpayer Support: 1-877-908-7228   https://cisc.sbtpg.com/contact.aspx