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catherineknaus

Level 2

Question

TC-40 Utah is not allowing for military retirement credit, I got an email yesterday saying this issue was fixed but it is not. Do I need to clear everything and start

Forum|Forum|4 years ago
February 16, 2022
2 replies
19 views

No text available

TurboTax Deluxe Online

HeatherPLO

Level 14

Try this and see if it will allow you to proceed with your filing:

Log completely out of Turbo Tax.
Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
Re-open the browser and log back into Turbo Tax and see if this fixes the situation. You can also try a different browser as well or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.

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catherineknausAuthor

Level 2

thanks but i figured it out. It was after the review...kinda of in a weird place to put it but I got my tax credit so I am happy. I have filed and it has been accepted by Utah.

Thanks again