TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

MY STATE ID DOCUMENT # IS ENTERED ACCURATELY AND COMPLETELY AND YET IS NOT ACCEPTED; PROMPTS ME TO ENTER THE FIRST THREE CHARACTERS WHICH ARE ENTERED CORRECTLY.

Forum|Forum|3 months ago
April 15, 2026
1 reply
105 views

No text available

TurboTax Online

Level 13

I am assuming this is for NY, as NY is very particular about the document entry. Enter the first 3 characters after, not including "IDUSA". Some other users experienced errors with incorrect issue and expiry dates, so double check they are correct and not swapped as well.

For more information, see Where do I find my document number so that I can e-file my New York return?

If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.