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Level 1
June 3, 2019
Solved

It says my state refund was accepted, I actually owed $1199.00 but it was never taken out of my account. I called the NM tax authority they said to contact turbotax.

  • June 3, 2019
  • 1 reply
  • 5 views
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Best answer by bluedeb

TurboTax has no control over your state deducting taxes owed from your account.  TurboTax only transmits the bank information you entered in your tax return.  

You can double check you make sure your state return was accepted if you e-filed.  If it is accepted then for some reason your state has not deducted the payment.  You can check your return to make sure the correct banking information was entered.

How do I check my e-file status?

1 reply

bluedeb
Alumni - Champ
bluedebAlumni - ChampAnswer
Alumni - Champ
June 3, 2019

TurboTax has no control over your state deducting taxes owed from your account.  TurboTax only transmits the bank information you entered in your tax return.  

You can double check you make sure your state return was accepted if you e-filed.  If it is accepted then for some reason your state has not deducted the payment.  You can check your return to make sure the correct banking information was entered.

How do I check my e-file status?